FAQs
Answers, before you have to ask.
If you don't see your question here, just call us at (984) 400-5707.
General
Where do you work?
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Raleigh, Cary, Apex, Holly Springs, Fuquay-Varina and across Wake County and the greater Triangle.
Are you licensed and insured?
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Yes — Butler Homes is fully licensed in North Carolina and carries general liability and workers' comp insurance.
Process & Timeline
How long is a typical kitchen or bath?
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Bathrooms typically run 3–5 weeks. Kitchens 6–10. Whole-home projects 4–9 months.
Who manages my project day-to-day?
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Every job has a dedicated project manager who provides weekly updates and is your single point of contact.
Pricing & Payments
Do you offer fixed pricing?
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Yes — we provide detailed, line-item pricing after design and selections are finalized.
How do payments work?
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We use a milestone-based payment schedule. You'll receive the full schedule in your proposal.
Warranties
What warranty do you offer?
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All Butler Homes workmanship is backed by a written warranty. Manufacturer warranties also apply to materials and fixtures.
Let's Get Started
Ready to transform your home?
Schedule your free in-home consultation. We'll listen, walk your space, and outline a clear, stress-free path from idea to final walkthrough.